WIBI's Privacy Policy explains how it protects the privacy of any personal information it receives from website users. We take great care to protect your online privacy. This page may be updated from time to time with changes to the Privacy Policy. It is recommended that you review our Privacy Policy whenever you visit the website to be aware of any updates.

In what ways do we collect personal information?

We ask for your personal information if you make a purchase, register, and/or sign up for promotions, offers, or competitions, or subscribe to our newsletter. The information we collect may include:

  • If you do not complete a purchase, you will still be able to access your name and contact information.
  • You will receive information about any purchases you make through the website, as well as any delivery information.
  • You may be asked to provide your contact information if you contact us regarding a purchase you made or a general question you have.
  • Access to our website resources.
  • We may collect your contact information when you report problems with our website.
  • We collect user details like First name, Last name & Email Only, on our server(https://api.vajro.com) if you log in with Facebook and Google login on our mobile app to update our website.
Even if you do not use these services or make a purchase, we will collect information about your activity on the website to discover what parts of the website you are interested in and customize our services for your future benefit. The Privacy Policy details how cookies work.

What happens to the information that we collect?

We may use it in the following ways:

  • We use your information to help you use this website.
  • Your data may be used by us to process your order, collect a payment, enable you to track your order online, arrange delivery and for other purchase-related services (including contacting you by telephone or email to arrange, confirm or upgrade your delivery), and for ongoing customer service dealings, such as repairs or refunds.
  • Accounting and regulatory purposes.
  • We may periodically ask you for feedback on our products and services or for participation in market research.

Stay Up To Date

  • If you are interested in certain products, services, or offers, we may contact you.
  • Among the products and services you can obtain through WIBI are delivery, reviews, lists, extended warranties, and other related products and services.
  • Your contact details may be used by us to call or email you about these, according to how you provide and update them. Our collection of information may include that which we obtain or update from you in the course of transactions completed through the website, or information we obtain from other sources. By providing your details on the website, we assume that you agree to these terms.
  • Please send an email to sales@wibi.com.kw if you do not wish to be contacted by phone or post.
  • If you do so, our records may take a short while to adjust.
  • If you do not wish to receive emails from WIBI, unsubscribe from marketing emails that contain an easy unsubscribe link.
  • Wibi will likely notice and respect any changes you have made to your marketing preferences, but it may not necessarily delete all of your information from its records.

Storage and Security

WIBI strives to protect your personal information and will take all reasonable steps to keep it completely secure. However, due to the dynamic nature of the internet, we cannot guarantee in doing so.

Data Deletion and Amendment

If you choose to delete your account and all associated data (or specific parts of it), send an email to sales@wibi.com.kw requesting deletion of data. We'll process your request and delete all account data within 14 days. You will receive an email confirmation as soon as it is done.